ADA helped GCash combat fraud with the #GSafeTayo campaign, enhancing trust and educating users through targeted content across Meta, YouTube, and TikTok.
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Problem Statement
As a leading eWallet in the Philippines, GCash faced increased fraud attempts in the digital wallet arena. Competing with other digital wallets, GCash aimed to solidify its position as the trusted eWallet brand amidst a surge in digital transactions and fraud attempts, particularly in logistics, telecoms, and gambling sectors.
Strategy
ADA crafted the #GSafeTayocampaign to boost brand trust and empower users against scammers. Using audience profiling, ADA targeted vulnerable users with personalised content to raise awareness and educate them on preventing fraud.
Execution
•Strategic Channel Execution:Deployed across Meta, YouTube, and TikTok to maximise reach and engagement.
•Tailored Content: Customised prevention tips, educational skits, and branded content to each platform.
•Real-Time Optimisation: Conducted brand lift studies on all platforms for continuous campaign optimisation
94%
penetration,reaching 76M audiences with a 7x frequency on Meta
122M
impressions,56M views, and a +3.9% increase in ad recall on YouTube
43M
video views, 17M reachpenetration (131%), +4.1% ad recall, and +3.5% attitude lift onTikTok