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Digital Commerce | Branded commerce

End-to-end Digital Commerce Partner for Brands

Optimise your online store to provide a better shopping experience for your customers.

Online store development & management solutions all under one roof

From development to fulfilment and customer support, we have the the expertise to help you provide a personalised and frictionless shopping experience to your customers. 

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Consultancy & store audit

Maximise your eCommerce revenue

Let our experts assist you in building your eCommerce success blueprint and validating your eCommerce strategies to drive higher revenue.

 
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Website development

Build your own online store

Own a fully customised web store with a stand-alone brand.com and offer your customers a unique, immersive experience.

From store build to web integration and customer service – we manage brands’ end-to-end processes so you can focus on things that matter.

 
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Customer service

Prompt & efficient customer support

Responsive customer support throughout shoppers' purchase journey via live chats, online reviews, and CEM broadcast, from store discovery to after-sales reviews.

With above 90% Customer Response Rate (CRR) and decreasing Customer Response Time (CRT), rest assured your customers will be satisfied with our Customer Service team.

Holistic Solution for Your Brand

Managing every facet of your online sales can be challenging. Businesses constantly need to drive traffic, manage customer experience, optimise conversions, create content that engages, and so on.

We offer a full range of solutions that are capable to integrate with your existing eCommerce services.

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Insights

Frequently Asked Question

How can end-to-end e-commerce ADA Asia help my business?

End-to-end e-commerce ADA Asia can help your business by providing a comprehensive solution for your digital commerce needs. It offers a platform that includes everything from building and optimising your e-commerce website to marketing strategies and customer experience optimisation. ADA Asia can help you optimise your online shop, provide end-to-end digital marketing strategies, and assist in developing an e-commerce platform that meets your business's specific requirements.

What is an end-to-end e-commerce solution?

An end-to-end e-commerce solution is a complete package covering all aspects of running an online business. It includes everything from building and designing an e-commerce website to optimising marketing campaigns, managing inventory, processing payments, and providing customer support. With an end-to-end e-commerce solution, you have a single platform that handles all aspects of your online business, streamlining operations and improving efficiency.

What are some digital commerce trends to take note of?

Some digital commerce trends include personalisation, seamless customer journey, visual commerce, and the integration of brick-and-mortar stores with online platforms. These trends emphasise the importance of providing customers with a personalised and seamless experience across multiple touchpoints, leveraging the power of visuals in influencing buying decisions, and bridging the gap between offline and online channels.

Can ADA Asia help with B2B e-commerce?

Yes, ADA Asia can help with B2B e-commerce. Whether you are selling products or services to other businesses, ADA Asia can provide end-to-end solutions tailored to the specific needs of B2B transactions. This includes building a B2B e-commerce platform, optimising customer experience, and implementing features like personalised pricing, contract management, and streamlined order processing.

What is the role of CRM in e-commerce?

Customer Relationship Management (CRM) plays a crucial role in e-commerce by helping businesses manage and analyse customer data to enhance customer relationships and improve overall business performance. CRM systems can track customer interactions, preferences, and purchase history, allowing businesses to personalise marketing campaigns, provide targeted recommendations, and gain insights into customer behaviour and preferences.

Does ADA Asia offer software development services?

Yes, ADA Asia offers software development services, including developing e-commerce platforms, mobile applications, and custom software solutions. ADA Asia's experienced developers can work with you to design, develop, and deploy software solutions that meet your business's specific requirements.

How can I stay updated on digital commerce trends and best practices?

To stay updated on digital commerce trends and best practices, subscribe to ADA Asia's blog. The blog provides valuable insights, industry news, and practical tips to help businesses navigate the ever-changing digital commerce landscape and stay ahead of the competition.

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