ADA's tailored dashboards maximize insights for Japan's premier payment brand
The Results
{{stats-component}}
The Execution
The client is Japan’s premier and only international payment brand with more than 80 million users globally. The client faces several challenges, including a vast amount of transactional data without sufficient insights for exploring new business opportunities. They lack access to customer PII data which hinders their ability to identify customer-level data in the transactions.
The client needs to collaborate with banks and merchants that possess the necessary PII for personalized targeting. This has created a prioritisation problem for the client as there are thousands of banks and merchants to collaborate with.
ADA stepped in and provide a solution which involves creating a suite of approximately 50 dashboards that cover the KPIs and performance of the banks and merchants. With this, it is no longer time consuming as the client can analyse, extract business insights and prioritise collaboration with banks and merchant based on their performance.
The Approach
▲ Efficiency
Increased the speed to analyse data and extract business insights
▲ Prioritisation
Identify and segment high value bank and merchants
▲ Branding
Improved the client’s brand as a strategic partner for all banks and enhancing engagement with customers