Financial Services: Rising to The Digital Challenge in The New World

In the new world where consumer behaviours are ever evolving, it’s paramount for retail banks and insurance to rapidly adapt and adopt digital innovation. Meanwhile, the significant unbanked and underbanked population globally also presents unprecedented opportunities.
In this webinar, we will unpack:

  • Embarking on a digitisation journey and where to start
  • Analysing the customer acquisition value chain and how to improve it
  • Best practice advice drawn from real-life experiences of industry experts


Keith Lee

Head of Financial Services, Business Insights, ADA


Faraz Khan

Regional Head of Customer
Acquisition, ADA

Guest Speaker

Michel Hamilton

Chief of Strategic Planning & Project Management Officer, Maybank Indonesia


Vittorio Furlan

Head of Business Insights, ADA

Watch the pre-recorded webinar session on demand